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Public Utility
The Public Utility Department's goal is to provide Donna residents with a safe and dependable supply.
Annual Water Quality Reports
We are pleased to present to you the City of Donna Consumer Confidence Report (CCR). This report is designed to inform you about the quality water and services we deliver to you everyday. Our constant goal is to provide you with a safe and dependable supply of drinking water. We want you to understand the efforts we make to continuously improve the water treatment process and protect our water resources. We are committed to ensuring the quality of your water.
View Annual Water Quality Reports.
The Lead Service Line Inventory is an inventory of every service line in your distribution system, including both the utility owned and customer owned service lines.
View Lead Service Line Inventory
Monthly Reports
View Monthly Reports.
Water & Waste Impact Fee
The Director of Utilities is responsible for administrative work directing the operation of both water and wastewater systems.
Duties include but are not limited to:
- Developing plans to meet and serve future residential and commercial growth
- Preparation and implementation of the departmental budget
- Responding to public complaints and requests
- Preparing reports for city council, federal and state agencies
- Preparing professional services contracts as required
- Has knowledge of Texas Commission on Environmental Quality (TCEQ) rules and regulations concerning personnel, design, constructions, and permits parameters
- I have an easement on my property. How will this affect me?
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Easements are designated areas on your land that are set aside for the use of others for a specific purpose, usually for a type of public utility. This means the easement holder has the right to access the property for a specific purpose such as maintenance of an electrical, water, or sanitary sewer line. Permanent structures of any nature are not allowed in easements. Fences are allowed in most types of easements with an easement encroachment agreement with the owner stating that a portion of fence may be removed if necessary. Fences are not allowed in drainage easements. For more information, please call the Planning Department at 956-464-6917.
- To connect my light what do I need?
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The correct address of where light will be connected and ESID/account number.
- Where do I get the ESID number from?
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You would need to contact your electric provider for that number. Be sure to open an account so that when we do the inspection and send to AEP, your provider can contact AEP if inspection has been sent.
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Janie Carrillo
Utilities Administrative Assistant
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Public Utility
Phone: 956-464-7861